Skip to main content

Billing & Plans

Convertly offers three plans designed to grow with your creator program. All plans include a 14-day free trial with full access to every feature.

Plans

FeatureStarterGrowthScale
Price$99/mo$299/mo$599/mo
CreatorsUp to 50Up to 500Unlimited
Campaigns5 active25 activeUnlimited
Storefronts10100Unlimited
Team Members2515
AttributionDiscount codeDiscount code + cookieAll methods
Payout MethodsStore creditPayPal + store creditAll methods
API AccessNoRead-onlyFull access
Priority SupportNoNoYes
All plans include: Shopify integration, campaign builder, creator portal, basic analytics, and email support.

14-Day Free Trial

Every new account starts with a 14-day free trial on the Growth plan. During the trial you get:
  • Full access to all Growth features
  • No credit card required to start
  • A banner showing days remaining in your trial
At the end of the trial:
  • If you subscribe to a paid plan, your data and settings carry over seamlessly
  • If you do not subscribe, your account enters a read-only state. You can still view data but cannot create new campaigns or process payouts

Subscribing

Go to Settings > Billing to choose a plan. Convertly uses Shopify Billing, which means:
  • Charges appear on your Shopify invoice alongside your Shopify subscription
  • No separate credit card entry needed
  • Shopify handles tax calculation and receipts
Click Choose Plan next to the plan you want. You will be redirected to Shopify to confirm the recurring charge.

Upgrading and Downgrading

You can change your plan at any time from Settings > Billing:
  • Upgrading — takes effect immediately. You are charged a prorated amount for the remainder of the billing cycle.
  • Downgrading — takes effect at the end of the current billing cycle. You retain access to your current plan’s features until then.
When downgrading, if you exceed the new plan’s limits (e.g., more than 50 creators on Starter), you will not lose data but you will not be able to add new creators until you are within the limit.

Cancellation

To cancel your subscription, go to Settings > Billing > Cancel Plan. Your account remains active until the end of the current billing period, then enters read-only mode. Your data is retained for 90 days after cancellation. You can reactivate at any time during this period.